Return And Refund Policy

At Fly Bee, customer satisfaction is our top priority. Our Return & Refund Policy ensures a smooth and hassle-free shopping experience.

Return Policy

1. Eligibility for Returns:

   • Items can be returned within 7 days of the original receiving date.
   • Products must be unused, unwashed, and in original packaging with all tags or stickers attached.
   • Returns are only accepted if the product:
     
     • Does not match the description or specifications listed on our website.
     • Is damaged or defective upon delivery.
     •  

2. Non-Returnable Items:

   • Change of mind or incorrect selection is not a valid reason for return.
   • Items that show signs of use, damage, or alteration will not be accepted.

3. Return Process:

   • Contact our customer support on WhatsApp: 0313-4052615 within 7 days of receiving your order.
   • Provide order details and reason for return.
   • Once approved, dispatch the product back to us. (Shipping costs for returns will be borne by the customer unless the item was defective or incorrect.)

Refund Policy

1. Refund Eligibility:

   • Refunds are processed only if the returned item meets the return conditions.
   • Refunds are not applicable for change of mind cases.

2. Refund Method:

   • Refunds will be processed through bank transfer or store credit, based on customer preference.
   • For Cash on Delivery (COD) orders, bank details will be required for the refund process.

3. Refund Timeline:

   • Once the returned product is inspected and approved, the refund will be processed within 7–10 working days.

Important Notes:

• No Refunds or Exchanges will be accepted after the 7-day window.
• Shipping charges are non-refundable unless the return is due to a fault from Fly Bee (e.g., wrong or defective product).
• Fly Bee reserves the right to refuse returns that do not meet the above criteria.

💬 Need Assistance?
Reach out to us anytime on WhatsApp: 0313-4052615 for quick support regarding returns or refunds.